Studymoose Privacy Policy

StudyMoose Privacy Policy

Effective Date: January 23, 2025

At StudyMoose, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

1. Information We Collect

We collect information about you in the following ways:

• Information you provide to us: When you create an account, place an order, or contact our customer support team, we collect personal information such as your name, email address, phone number, and payment information.
• Information we collect automatically: When you use our website, we automatically collect information about your device, browser, IP address, and browsing activity. We may also use cookies and similar technologies to track your usage patterns and preferences.
• Information from third parties: We may receive information about you from third-party sources, such as social media platforms, if you choose to connect your account with those services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services: We use your information to fulfill your orders, provide customer support, and improve the functionality and user experience of our website.
• To communicate with you: We may use your information to send you order updates, promotional offers, and other marketing communications. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.
• To⁶ protect our rights and interests: We may use your information to detect and prevent fraud, enforce our Terms of Service, and protect the security of our website and users.

3. How We Share Your Information

We may share your information with the following third parties:

• Service providers: We may share your information with third-party service providers who⁷ assist us with payment processing, data analytics, email marketing, and other essential functions. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of our users or the public.

4. Your Privacy Choices

You have the following choices regarding your information:

• Access and correction: You can access and update your personal information by logging into your account.
• Marketing communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of the email.
• Cookies: You can disable cookies in your browser settings, but this may affect the functionality of our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us via live chat.